Complaints

How to Complain

We endeavor to provide our clients with a high level of service at all times. In the event you
are not satisfied with our services, you can initially bring the matter to our attention by:

We endeavor to provide our clients with a high level of service at all times. In the event you are not satisfied with our services, you can initially bring the matter to our attention by:

Ways to contact us

File a complaint

If you still feel you have cause to complain about the financial services provided by IronFX and our customer service representatives are unable to resolve the matter, you should click on the below link to login to the Company’s Complaints Portal using your Client Portal credentials and file a complaint. The Compliance Department will investigate your complaint and provide you with its findings.

Ways to contact us

File a complaint

If you still feel you have cause to complain about the financial services provided by IronFX and our customer service representatives are unable to resolve the matter, you should click on the below link to login to the Company’s Complaints Portal using your Client Portal credentials and file a complaint. The Compliance Department will investigate your complaint and provide you with its findings.

IMPORTANT INFORMATION

Due to a change in the Company’s business strategy, we will no longer be accepting individual investors.

Existing clients may contact support@ironfx.eu for further information regarding their account.